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Support includes 3 months Free email &
techSupport ,
An online HELP Manual (7/5/2009) -(html - it uses your browser) (a new version is already included in demo download (7/5/2009) ie/ u don't need to download it, but you might want to bookmark the link to go back to later, DO check online for new added pages (new pages not in the demo manual are asterisked * as r revised ones) There is also a pdf manual available.
Extended Support for an additional 1 year) for the Complimentary Practice Solution -email techSupport and free upgrades/updates is available for only £30 and all Registered Users can avail themselves of the Registered Users Pages/Forum/FAQ There is also a DemoUsers Comments & FAQ
As well as html and pdf manuals, Help is available within the program itself and all the main layouts have an immediate overview of all the main buttons most with Rollover/ Mouseover Tooltips
Registered Users are on our database. please keep your identity
Extended_Support code for reference and use it in any
correspondance along with your Kagi receipt email.In EMERGENCY mark your email "crucial" in the subject field of emailheader
we are mostly working practitioners so we tend to offer limited email & skype
support and bulletin board support, but the programme has been working successfully on mac and
windows for over 10 years and most problems are solvable by reading
the help and manuals, so we ask that you check the website first for
the updated FAQ'S & manuals.. thanks___________________________________________________________________________________________________________________________________________
we can however provide 1 year's telephone support for UK customers for £50, who are registered, and have already paid for email support. Click the Buy Now button and send us an email
please quote your identity code in any correspondance to "crucial@CrystalSolutions.org" along with your Kagi receipt email.
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We have also helped Registered Users using
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New If you have a computer and Skype (free) then we can teleconference a training session for as little as £12. email us
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Audit & Practice Management Training Day in South Lakeland with Tai Chi Workshop & Free fully working Audit & Practice Management Software (50 records)
at St Paul's Parish Hall, Kents Bank Road, Grange over Sands, Cumbria UK( great location to visit the South Lakes)
Saturday 20 October 10 am to 4.30 pm or later if required (lunch 1 to 2)
cost £35
CPD Certificates supplied
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New If you have a computer and Skype (free)
then we can teleconference a training session for as little as £12. email us
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we will do training days, but they can be expensive and less than necessary, if you are prepared to do the Quickstart 2 minute tutorial (from the Scripts Menu at the very top) and 'how we use it' in the Help index. this gets you started. Then use 'how do i?' from the help files, or use the page help (? top right corner of every page ) or let your mouse dwell on areas to reveal "tooltips". we will be gradually introducing streaming video "how do i?'s ". Look out for the
The best way, perhaps to learn the workings of the program, is to put in your client’s details, when you get home in the evening for a week or two ( takes 5 minutes an evening), so as to build up a meaningful database, which you can then search and use as required. To fully utilise the Demo, you will have to delete the trial records so as to benefit from the available 45 records. Do STOP at 45 though, or the Demo shuts down
Please download the latest manuals & FAQ at
Help Manual
we are updating them frequently and you will be able to see their
version dates.
Email address: enquiry@soultrade.org
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